FAQ
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Do I need an appointment?
No appointments are necessary but please check our hours of operation.
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Are your photos guaranteed?
Yes, we guarantee that your photo will be accepted. If in the unlikely event that your photo is rejected will we either retake it for no charge or offer you a full refund. Our passport photos are guaranteed to meet all the new electronic “ePassport” biometric requirements.
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Can I wear my glasses?
We do not recommend that you wear eyeglasses for your passport photos. The passport office will reject a photo for the slightest reflection or glare, even on the frame or rim of your eyeglasses.
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What should I wear?
Please do not wear a white shirt or top. The passport office requires that there be sufficient contrast between you and the white background. In addition, head coverings except those worn for religious reasons are not allowed. No hats, ball caps or sunglasses in the hair! Please also avoid large and reflective jewelry and earrings.

